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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: ROCHE DIAGNOSTICS ELECSYS FREE PSA IMMUNOASSAY; TEST,PROSTATE SPECIFIC ANTIGEN,FREE,(NONCOMPLEXED) TO DISTINGUISH PROSTATE CA

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ROCHE DIAGNOSTICS ELECSYS FREE PSA IMMUNOASSAY; TEST,PROSTATE SPECIFIC ANTIGEN,FREE,(NONCOMPLEXED) TO DISTINGUISH PROSTATE CA Back to Search Results
Catalog Number ASKU
Device Problem High Test Results (2457)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 10/11/2017
Event Type  malfunction  
Manufacturer Narrative
This event occurred in (b)(6).(b)(4).
 
Event Description
The customer complained of erroneous results for 1 patient tested for elecsys total psa immunoassay (total psa) and free psa on a cobas e 411 immunoassay analyzer.The erroneous results were not reported outside of the laboratory.This medwatch will cover free psa.Refer to medwatch with (b)(6) for information on the total psa erroneous results.(b)(6).There was no allegation that an adverse event occurred.The e411 analyzer serial number was not provided.Liquid flow cleaning was last performed on 28-sep-2017.
 
Manufacturer Narrative
Lot number was updated.The e411 analyzer serial number was (b)(4).Calibration and qc results were acceptable.A specific root cause was not identified.Additional information was requested for investigation but was not provided.Possible root causes may be related to the rare isotype structure of total psa leading to a low total psa result or an unknown interfering component for total psa; however, since the patient sample is not available, this could not be confirmed.
 
Manufacturer Narrative
Preventive maintenance was performed on the instrument on (b)(6) 2017.A cell blank adjustment was performed as the signals were below expectation.
 
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Brand Name
ELECSYS FREE PSA IMMUNOASSAY
Type of Device
TEST,PROSTATE SPECIFIC ANTIGEN,FREE,(NONCOMPLEXED) TO DISTINGUISH PROSTATE CA
Manufacturer (Section D)
ROCHE DIAGNOSTICS
9115 hague road
indianapolis IN 46250 0457
Manufacturer (Section G)
ROCHE DIAGNOSTICS GMBH
sandhoferstrasse 116
na
mannheim (baden-wurttemberg) 68305
GM   68305
Manufacturer Contact
michael leslie
9115 hague road
na
indianapolis, IN 46250
3175214343
MDR Report Key7006653
MDR Text Key92201029
Report Number1823260-2017-02550
Device Sequence Number1
Product Code MTG
Combination Product (y/n)N
Reporter Country CodeBR
PMA/PMN Number
P000027
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type foreign,health professional,u
Reporter Occupation Health Professional
Type of Report Initial,Followup,Followup
Report Date 12/27/2017
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Catalogue NumberASKU
Device Lot Number209877
Was Device Available for Evaluation? Yes
Is the Reporter a Health Professional? Yes
Initial Date Manufacturer Received 10/17/2017
Initial Date FDA Received11/07/2017
Supplement Dates Manufacturer Received10/17/2017
10/17/2017
Supplement Dates FDA Received11/17/2017
12/27/2017
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage N
Patient Sequence Number1
Patient Age67 YR
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