Device evaluated by mfr., eval summary attached, method codes, result codes, and conclusion codes updated device evaluated by mfr: the device was returned for analysis.Returned product consisted of shelf box containing an unopened rotablator rotalink plus device.One of the closure strips on the shelf box was pulled/peeled back and the other one had evidence that it was peeled back and placed back done in a different location on the box.There was adhesive adhered to the box around the closure strips, indicating the closure strips were applied and the seal was not compromised when the device left manufacturing.The rotablator plus device product pouch/tray was returned inside the shelf box unopened with no damage or compromised seal.Inspection of the remainder of the packaging/device, apart from the observed damage, revealed no other damage or irregularities.No other issues were identified during the product analysis.The investigation conclusion is handling damage as the complaint was caused by handling of the device or portion of the device without direct patient contact.(b)(4).
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