Additional method code: (b)(4).Maintenance review investigation: a service call was placed and a terumo bct service technician visually inspected the machine at the customer's site.The service technician was able to duplicate the reported condition.Upon visual inspection, the iv pole slowly descends upon vibration.The iv pole release button was adjusted and the machine was returned to service.An internal report indicates no further related issues have been reported for this device.One year of service history was reviewed for this device with no problems identified related to the reported condition.Root cause: the root cause was the adjustment of the iv pole release mechanism.Correction: a trima field action has been initiated to notify all trima users to use precaution while transporting the device and a caution statement was included in the operator's manual.Corrective action: an internal capa has been initiated to evaluate reports of the iv pole dropping down suddenly.
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