Asp investigation summary: the investigation included a review of the device history record (dhr), trending analysis of the load not recalled issue and system risk analysis (sra).The dhr was reviewed and no issues relating the failure mode were noted.The involved unit met manufacturer specifications at the time of release.Trending analysis of the load not recalled issue was reviewed from april 2017 to october 2017 and no significant trend was observed.The sra shows the risk for exposure to biohazardous, pathogenic or infectious material to be "low." the customer released a load from a cancelled cycle prior to reprocessing.Further information regarding the event and the released load is not available as the customer did not respond to asp¿s follow-up attempts.Should additional information become available, the complaint file will be re-opened and re-evaluated.A letter was sent to the customer in regards to always following the instructions for use (ifu) and reprocessing cancelled cycles prior to use.The issue was resolved at the customer site.Asp will continue to track and trend this issue.
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