Drive devilbiss healthcare is the initial importer of the device involved in this incident.This device is a rollator.The end user locked the wheel locks and went to sit down when the caster came out of the threading and the unit tipped over.She did not seek medical attention until four (4) days later.She was diagnosed with broken ribs at the urgent care center.We have received images of rollator but it has not been returned.We will continue to request return of the device so we can have it reviewed.
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