Complaint received that alleges "that brace was locked at zero, he heard a pop when he took a step, his knee bent and he fell.Stated that the brace was still showing that it was locked at zero degrees.Patient went to see his doctor on (b)(6) and again on (b)(6) 2017, the doctor said that he knee appears to be fine.Bottom part of brace frame was bent, the patient used a tool to bend it back into position.".Questionnaire not received from customer or clinician.Device not received manufacturer at this time.
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