Date of event: unknown.The date received by manufacturer has been used for this field.Initial reporter: address unavailable.Bd corporate address used for zip code, city, and address 1.Results: a sample was not returned for evaluation.A photo was sent that showed the defect.A review of the device history record revealed no irregularities during the manufacture of the reported lot # 5300868.Conclusion: without a sample, an absolute root cause for this incident cannot be determined as bd was not able to duplicate or confirm the customer¿s indicated failure mode.
|