Catalog Number 6007-616-000 |
Device Problem
Imprecision (1307)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/05/2017 |
Event Type
malfunction
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Event Description
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It was alleged by the user facility to the sales representative that during a navigation procedure, the first length measured 10mm long.It was alleged that the user facility commented that was not possible, if anything it should be short.The user facility put in a new "head and neck" that should have made it read 7mm long (3mm shorter).The navigation unit read an actual value of 3mm short (13mm shorter) which is what the customer thought was accurate.It was reported that there were no known surgical delays or medical intervention needed.
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Manufacturer Narrative
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Device evaluation: follow-up report submitted to document device evaluation results.
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Event Description
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It was alleged by the user facility to the sales representative that during a navigation procedure, the first length measured 10mm long.It was alleged that the user facility commented that was not possible, if anything it should be short.The user facility put in a new "head and neck" that should have made it read 7mm long (3mm shorter).The navigation unit read an actual value of 3mm short (13mm shorter) which is what the customer thought was accurate.It was reported that there were no known surgical delays or medical intervention needed.
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Search Alerts/Recalls
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