Catalog Number 04912551190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/23/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).This event occurred in (b)(6).
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Event Description
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The customer received questionable d-di tina-quant d-dimer gen 2 results for one patient sample from cobas 6000 c (501) module serial number (b)(4).The initial result was 684 ng feu/ml and the repeat result with a decreased volume (1:2.4 dilution) was 700 ng feu/ml.The sample was repeated on an acl top versene analyzer and the result was 14000 ng feu/ml.No erroneous result was reported outside of the laboratory.There was no allegation of an adverse event.
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Manufacturer Narrative
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A specific root cause could not be identified.The customer tested a new sample from the patient and the same result was received.Therefore, the customer believed the issue was with the acl top versene analyzer.The provided calibration and qc was acceptable and did not indicate any issues.
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Search Alerts/Recalls
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