Model Number 60-02-60 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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Patient information was not provided.The event date has not been provided.This information will be provided in a follow-up report if made available.Livanova (b)(4) manufactures the centrifugal pump 5 (cp5).The incident occurred in (b)(6).If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.Device not returned.
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Event Description
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Livanova (b)(4) received a report that the touchscreen of a centrifugal pump 5 (cp5) became unresponsive during a procedure.There was no report of patient injury.
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Manufacturer Narrative
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Livanova (b)(4) manufactures the centrifugal pump 5 (cp5).The incident occurred in (b)(6).A follow-up communication with the customer, indicated that the customer was facing the same problem with some other serial numbers of the pump control panel (cp5).Those device related issues were already documented in other complaints.As the issue is already known, further investigation was not deemed necessary.A livanova service representative confirmed that the software revision number installed at the time when the failure occurred was 3.15 and was determined to be the root cause of the reported issue.Similar touch screen issues related to this firmware version are known and addressed with a capa.A review of the dhr could not identify any deviations or non-conformities relevant to the issue.
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Search Alerts/Recalls
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