Two unused guidewires were returned for analysis.The devices were received in a sealed pouch, the sterile barrier is intact in both of them.Visual examination revealed that there was a foreign material inside one of the pouches.The complaint is not consistent with the outer shipping carton had dust as it was not returned however it was found that the foreign material was inside the guidewire sterile pouch.Based on all gathered information, the most probable root cause is manufacturing-execution error.An investigation has been initiated to address this issue.A dhr (device history record) review was performed and no deviation was found.A search of the complaint database confirmed that no similar complaints exist for the specified batch.
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It was reported to boston scientific corporation that a jagwire guidewire was unpacked.According to the complainant, during unpacking, there were a lot of dust seen inside the outer shipping box, not inside the pouch.There was no procedure involved and the device was not used in the patient.Investigation results revealed on (b)(6) 2017 that there was a foreign material inside one of the pouches.
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