Evaluation summary: post market vigilance (pmv) led an evaluation of one device.The complaint investigation has concluded that cause of malfunction is a defective motor/gearbox assembly.Records from each manufacturing lot are thoroughly reviewed to ensure that products are released meeting all quality release specifications at the time of manufacture.Analysis concluded there were no assembly component related failures.Should new information become available, the file will be re-opened and the investigation summary will be amended as appropriate.If information is provided in the future, a supplemental report will be issued.
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