Model Number 03.501.080 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Patient information is not available for reporting.Device is an instrument and is not implanted/explanted.Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.The investigation could not be completed; no conclusion could be drawn, as no product was received.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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It was reported that two (2) zipfix guns were slipping each time it was tensioned.The surgeon confirmed that this was not noticed during any specific procedure.He has noticed it over time with each continued use.He was still able to use the same device to complete a procedure.Procedure was completed with no negative impact to patient.No other information provided at this time.Concomitant devices reported: zipfix implant (part # unknown, lot # unknown, quantity unknown).This report is for one (1) application instrument for sternal zipfix.This is report 1 of 2 for complaint (b)(4).
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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A device history record review was performed: part no.: 03.501.080, lot no.: 8290959, manufacturing location: (b)(4), release to warehouse date: 14.Feb.2013.No ncrs were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.No ncrs were generated during production.Service history review states: no service history review can be performed as part number 03.501.080 with lot number(s) 8290959 is a lot/batch controlled item.The service history review is unconfirmed.The customer reported the zipfix gun was slipping during tensioning.The repair technician reported the retaining nut and handle screw were loose, and the trigger was sticking.Sticky trigger is the reason for repair.The cause of the issue is unknown.No parts were replaced.The item was repaired per the inspection sheet, passed synthes final inspection on 23-jan-2018 and will be returned to the customer upon completion of the service and repair process.Attached service record router completed through operation 30.Finalized service record will be archived in docusphere document management system.The evaluation was confirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Additional narrative: the device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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