A device history record review showed no rejected inspections or quality issues during the production of the provided lot numbers that could have contributed to the defect of catheter broken/separated after placement.The peura was analyzed to determine the risk to customer.The analysis showed that due to low occurrence, current risk is acceptable.Observations and testing could not be performed because no samples or photos were received for investigation of this incident.The defect catheter broke/separated after placement; as stated in the product incident report could not be identified or confirmed and root cause could not be determined, as the units described were not returned for evaluation and testing.Therefore, there was no physical evidence to confirm or to support manufacturing process related issues for the defect stated in the pir.A formal corrective action will not be initiated at this time.Customer complaint trends are evaluated on a monthly basis.If the trend of a specific type of complaint warrants a formal corrective action, resources will be assigned at that time.
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