Information was received from a consumer regarding a patient implanted with an implantable neurostimulator (ins) for urinary dysfunction/sacral nerve stimulation and gastrointestinal/pelvic floor.It was reported that the patient was still having urination, urinating more the past two days, and had a return of symptoms.Upon troubleshooting, patient found their device was turned off and it was advised that the device should be on in order to help.Patient was able to turn back on the device and was feeling the stimulation.No further complications were reported.Additional information was received.Patient reported he read through his book about 15 times, but he still does not get it or he doesn¿t understand using the patient programmer (pp), patient stated it¿s a complicated machine.Patient mentioned he did not think his ins was working or patient was not doing something right.Patient reported urinating quite a bit, stating he was having urinary problems.Patient reported it seemed patient did not drink enough water but was urinating more than what the patient drank.Patient reported he did not think ins helped, stating he had not had changes.Patient confirmed an appointment with healthcare professional on (b)(6) 2018.
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