Without the benefit of examination and testing, coloplast is precluded from commenting on the condition of the device or the cause of the occurrence.Should additional facts prompt us to alter or supplement any information of conclusions contained in the original mdr or in any prior supplemental reports, a follow-up report will be submitted.
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According to the available information, broken introducer tip.Additional information received from the tm [territory manager] indicated while the doctor was inserting the static anchor, the doctor said he felt bone.The tm instructed him to apply pressure to the helical portion of the introducer.Upon this instruction, the doctor applied pressure.The doctor said he still felt bone and then when trying to reposition the introducer he tried to insert the anchor once more.He pulled the introducer from the vaginal incision and realized the tip of the introducer was missing.The doctor tried to find the missing piece and was unsuccessful.The doctor then decided to try a second sling system and was successful.
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This complaint was forwarded to the contract manufacturer (cm) for review.The cm reviewed the manufacturing records for this device and confirmed that there were no discrepancies that would have contributed to this complaint and verified that the devices from this lot met all specifications prior to release.The full cm response is attached to the complaint.The device is not available for evaluation.Without the benefit of analyzing the explant, quality cannot confirm any observations and cannot comment on the condition of the prosthesis.Based on the available information, the most likely root cause of the event can be attributed to user error during implantation of the static anchor.If the explanted device becomes available, or additional information is received, quality will re-evaluate this complaint in accordance to procedures.Management routinely reviews events such as this and monitors complaint levels.Additionally, events of this type are captured in the product risk documentation.Based on this information, and because the device is not available for evaluation, no further corrective action is required at this time.
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