A comprehensive investigation was immediately initiated on receipt of the complaint.A review of all applicable material, inspection, manufacturing, and distribution records according to the description of the product(s) used was conducted.All records revealed that all product(s) lots were manufactured within specifications and distributed in accordance with all operating procedures.The bent quick connect feature and rotated distal tip of the inserter is consistent with over-torquing, most likely attributable to the patient's sclerotic bone.
|