Catalog Number BI70002000-G30 |
Device Problems
Break (1069); Mechanical Problem (1384); Difficult to Open or Close (2921)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/12/2017 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to the site to test the equipment.It was reported that the door pins were out of alignment.Once realigned, a rotor calibration was performed on the imaging system.The imaging system was then rehomed.The imaging system then passed the system checkout and was found to be fully functional.No parts were replaced, therefore no parts were returned for analysis.
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Event Description
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A site representative reported that, while outside of a procedure, the gantry door of the imaging system was unable to open.It was reported that when attempting to open the door manually, the x-ray tube and detector could not align.It was reported that they were at the ap position and not moving.High amounts of tension were noted from the tube and detector when attempting to manually open the door.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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The hand switch for the imaging system was returned to the manufacturer for analysis.The device was found to be fully functional with no problem found.It was noted that the standoffs on the handswitch were damaged, though this did not affect the functionality of the unit.
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Manufacturer Narrative
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The damaged part was sent back to the manufacturer for further analysis.Functional, visual and performance testing were conducted.Visual analysis revealed physical damage to the hand switch and confirmed the body standoffs are broken.Physical damage confirmed.
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Search Alerts/Recalls
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