Catalog Number 80337 |
Device Problems
Device Operates Differently Than Expected (2913); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/12/2017 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation: a service technician visually inspected the device at the customer site.The machine is functioning per manufacturer's specification.Investigation is in process.A follow-up report will be provided.
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Event Description
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The customer would like the run data file investigated to determine a possible cause for the elevated white blood cell (wbc) content in the platelet product.There was not a transfusion recipient or patient involved at the time of the residual white blood cell (rwbc) testing, therefore no patient information is reasonably known at the time of the event.Wbc count is not available at this time.The platelet collection is not available for return because it was discarded by the customer.This product is not available within the us, but this report is being filed due to an alleged failure that could occur on a similarly marketed device platform cleared for use by the fda.
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Manufacturer Narrative
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This report is being filed to provide additional information and corrected information.Investigation: further evaluation of this event has determined that the device did not cause or contribute to a death or serious injury, nor is there a likely potential for death or serious injury associated with this event based on additional investigational information.During customer follow-up, it was confirmed that the wbc count was below <5x10^6.The device history records (dhr) were reviewed for this lot.There were no events noted in the dhr that would have contributed to the elevated wbc count experienced by the customer.The run data file was analyzed for this event.Root cause: a definitive root cause for the observed leukoreduction failure remains undetermined at this time.Review of the run data file did not show a definitive root cause for the reported higher than expected white cell count of the platelet product.Based on the available information, it is possible that this leukoreduction failure may be donor related.
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Search Alerts/Recalls
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