No patient involvement was reported.Device is an instrument and is not implanted/explanted.Returned to manufacturer customer quality conducted an investigation of the returned device.Cq investigation: visual inspection revealed a small nick/dent on the proximal coupling corner, but nothing that would inhibit functionality.Touching the distal drill bit tip and cutting flutes revealed dullness.It is possible that the reporter considered the 5 year old drill bit to be dull, but reported it as damaged.Whether this complaint can be replicated at customer quality (cq) is not applicable for this complaint condition.Review of the device history record(s) showed that there were no issues during the manufacture of this product, and any subcomponents, which would contribute to this complaint condition.The material and relevant material properties were determined to be conforming at the time of manufacture based on review of the dhr.Drawing was reviewed during this investigation.No product design issues or discrepancies were observed.A dimensional inspection was not performed at cq because the dullness was confirmed by touch and the nick was visually confirmed.Dhr review: part number: 310.510.Synthes lot number: u160017, supplier lot number: u160017, release to warehouse date: 31-oct-2012.Supplier: (b)(4).Manufacturing site: (b)(4).No ncrs were generated during production.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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