CRAFTMATIC INDUSTRIES, INC CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number 4AM665 |
Device Problem
Patient-Device Incompatibility (2682)
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Patient Problem
Fall (1848)
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Event Date 12/13/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).On 12/14/2017 customer sent pictures, pictures confirm both cinch nuts located at the foot of the base have collapsed into the metal frame where the legs are screwed into.On 12/27/2017, cinch nuts were shipped to customer.Spoke to (b)(6) on (b)(6) 2018, he confirmed receiving the cinch nuts.Customer will have a local handy man install the cinch nuts and reinstall the legs.The customer has confirmed the legs on base did not break when the bed collapsed.No further assistance is needed.
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Event Description
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Spoke to (b)(6), on (b)(6) 2017.He states he fell (b)(6) 2017, he states he was sitting at the foot of the bed when the foot of the bed collapsed and the legs broke.Customer confirms the bed was in a flat position when he fell.Customer confirms that he was not injured and medical attention was not needed.Customer states that his nurse was present when he fell.Customer states the wood in the base is broken.Customer (b)(6).
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