The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction centrifuge bowl leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.Kit lot f704 was reviewed.There were no non-conformances related to the complaint.This lot met all release requirements.A review of kit lot f704 identified an increase in complaints associated with the centrifuge bowl leak/break complaint category.(b)(4) has been opened to further investigation this increase.There was no trend detected for complaint category, leak centrifuge alarm.The assessment is based on the information available at the time of investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Investigation complete.
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The customer called to report a centrifuge bowl leak during the treatment procedure.The customer stated they received a centrifuge leak alarm in cycle 5 of buffy coat collection.The customer stated when the centrifuge bowl stopped they opened the centrifuge chamber and found a small amount of blood on the wall of the centrifuge chamber.The customer stated they could not determine the source of the leak.The customer aborted the treatment and did not return blood to the patient.The customer stated the patient was stable and did not require any medical intervention, saline bolus, or blood transfusion.The patient was discharged home in stable condition.The customer will not be returning product for investigation.
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