It is unknown when the event occurred.Device is an instrument and is not implanted/explanted.Complainant part has been received, however, product investigation is not yet completed; no conclusion could be drawn.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Reporters address.(b)(6).A device history record (dhr) review was performed for part no.: 357.133, lot no.: 1700244: manufacturing location: (b)(4), release to warehouse date: 25.Jun.2007: no non-conformance reports (ncrs) were generated during production.Review of the device history record(s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.A product investigation was performed.The returned extraction screw (part 357.133, lot 1700244, mfg 25.Jun.2007) was inspected at customer quality and the complaint was confirmed.Whether this complaint could be replicated is not applicable because the device was returned damaged.Dimensional analysis was not performed as relevant features are significantly deformed.Upon visual inspection, it was noted that distal threads are rolled over and deformed.There are slight impaction marks on the proximal end.Relevant drawings were reviewed and no design issues were identified.Material and relevant testing occurred at the time of manufacture and confirmed to have no issues through the dhr review.While no definitive root cause could be determined it is possible that the device encountered unintended forces (being threaded off axis or residual wear over the devices 10+ year life span).During the investigation, no product design issues or discrepancies were observed that may have contributed to the complaint condition, based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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