Investigation results: bd received samples and photos from the customer facility for investigation.The photos were evaluated and the customer¿s indicated failure mode for molding defect with the incident lot was observed.Additionally, evaluation of the customer samples was performed and molding defect was observed.A review of the device history record was completed for the incident lot and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformances during manufacturing of the product.Based on evaluation of the customer photos, the customer¿s indicated failure mode for molding defect with the incident lot was observed.Additionally, evaluation of the customer samples was conducted and molding defect was observed.Based on the investigation, the most likely root cause for the reported defect is associated with the gate of the molding tool and was determined to be related to a manufacturing issue.As a result, bd is reviewing specific areas in the manufacturing process where the cause of this issue may have originated.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.The bd business team regularly reviews the collected data for identification of emerging trends.
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