The dealer provided a photograph of the electric actuator.The photograph shows that the mounting holes on the shaft extension of the actuator are worn through, which would result in the actuator becoming detached from the boom at the mounting bracket, as described.The lift was returned to invacare for an evaluation, and it was identified that the bushing, as well as the finger guard, were missing from the actuator assembly.This likely caused excessive play in the actuator end, that over time caused wear and lead to the actuator end breaking.It has been determined that the cause of the failure in aging devices (outside of their 8-year life expectancy, as is the case for this lift) is likely due to improper maintenance and/or placement of the bushing during initial assembly/maintenance by the purchaser of the lift.If the bushing is not in place then the metal-to-metal contact, between the shaft extension of the actuator and the shoulder bolt, will cause wear after considerable use.Review of current packaging confirmed that the bushing is assembled onto the shoulder bolt/nut on the lift boom when shipped from invacare's manufacturing site.The maintenance safety inspection checklist within the lift owner's manual instructs to inspect the hardware connecting the actuator assembly to the mast and boom and to check for wear or deterioration on a monthly basis.Any defective parts should be replaced immediately.
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