The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction tubing leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot f249 was conducted.There were no non-conformances.This lot met all release requirements.A review of kit lot f249 for the reported issue shows no trends.Trends were reviewed for complaint categories, alarm #53: return line air detected, tubing leak.No trends were detected for each complaint category.The customer provided photographs and returned the corresponding complaint kit back for investigation.Review of the customer photographs verified the saline line tubing was torn / damaged and not the anticoagulant line tubing as reported by the customer.Evaluation of the returned kit also determined there was evidence of a tear in the saline line tubing.Further evaluation of the provided photographs and returned kit identified that blood was present in the complaint kit indicating the reported tubing leak occurred during the treatment.A tear in the saline line would allow air to enter the return line of the kit resulting in the reported alarm #53: return line air detected.No alarms or other issues were reported to have occurred during priming of the kit; therefore, the saline line tubing was intact during kit prime.There were no non-conformances identified upon review of the device history record.Assembled kits are pressure tested to identify leaks prior to product packaging.As a result, it is unlikely the reported tubing leak was due to a manufacturing related defect.The root cause for the reported tubing leak could not be determine based on the available information.No further action is required at this time.Investigation complete.(b)(4).
|