Analysis summary: analysis was unable to confirm nor reproduce the customer comment that the programmer booted down while in use, it passed its incoming vxi testing and no error was found in the logs.It was noted that the cord door latch tab was broken as was the left keyboard hinge.The cord bay and the keyboard hinge were both replaced.Analysis did confirm the customer comment that the handle was broken and the handle was replaced.The programmer passed all console and systems tests.If information is provided in the future, a supplemental report will be issued.
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