A comprehensive investigation was immediately initiated on receipt of the complaint.A review of all applicable material, inspection, manufacturing, and distribution records according to the description of the product(s) used was conducted.All records revealed that all product(s) lots were manufactured within specifications and distributed in accordance with all operating procedures.Each screw exhibited signs of wear, consistent with use, on the collets and hexalobe features.One of the four screws presented increased resistance in polyaxial motion, and additional abrasions along the inner collet, which are characteristics observed in screws that have been subjected to axial rod slip.However, no root cause could be ascertained.
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