During the time of the reported event, the user commanded the table to tilt to the left when the patient slipped off the table, resulting in a procedure delay.The patient reported a sore neck and shoulder following the procedure and was prescribed muscle relaxers.A steris service technician arrived onsite following the reported event.The technician confirmed the unit to be operating according to specifications and returned the unit to service.The technician stated the reported event can be attributed to improper use of the unit.The patient was not properly secured to the table.The 5085 surgical table operator manual states (p.1-2), "failure to keep the patient properly secured with the patient safety straps at all times could result in death or serious injury.Unanticipated table movement could cause patient injury.Patient must be secured to the table in accordance with recommended positioning practices." the account manager offered in service training, but the user facility declined.No additional issues have been reported.
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