The system was used for treatment.This case is reportable as a mdr due to the reportable malfunctions clot observed.Since these reportable malfunctions are only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot f132 was conducted.There were no non-conformances.This lot met all release requirements.A review of kit lot f132 for the reported issue shows no trends.Trends were reviewed for complaint categories, clot observed, alarm #1: air detected.No trends were detected for each complaint category.The assessment is based on the information available at the time of investigation.No product was returned for investigation; therefore, it could not be determined if the product met specification based solely on the information provided by the customer.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Investigation complete.
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The customer called to report an alarm #1: air detected warning that they were receiving during a patient treatment.The customer stated that there was air in the return line, so they disconnected the line to perform a saline bolus.The kit was checked, and the customer noted that there was some clotting in the return line.The treatment was aborted and no blood was returned back to the patient.The patient was in stable condition and not affected by the incident.The customer will not be returning the product back for investigation.
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