Device available for evaluation; returned to manufacturer on 2/19/2018.Device evaluation: the used sample was observed with scarce amount of viscoelastic residues.Viscoelastic residues and stress marks were observed in the cartridge tip, this condition is typical when a lens has been delivered.The complaint was verified in the sample receive; however, it could not be associated with the manufacturing process.The directions for use (dfu) state: inject viscoelastic into the tube of the cartridge and along the bottom of both troughs.Dfu provide the instructions on how to use the device.If the dfu is not followed, the cartridge tip can be damaged.The dfu also states to ensure that the cartridge tip is not damaged during the advancement of the cartridge into its final position in the handpiece.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specifications.Labeling review: the directions for use (dfu) were reviewed.The dfu provide the customer with proper usage instructions and guidelines.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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