Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The complaint device was received and inspected.Visual observation confirms that the tip of the lower jaw was slightly bent towards outside.However, the upper jaw actuated as intended.The reported complaint cannot be confirmed.The bent observed at the lower jaw might be the device hitting bone during a procedure or being mishandled/ dropped (or indicates blunt force impact) might have caused this failure.Other than this possibility, we cannot discern a definite root cause for this kind of failure.An expressew iii needle was loaded onto the device and tested.The needle was deployed and the device functioned as intended.During the multiple trail, the needle got stuck in the device.A device history record review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident and therefore there is no evidence of manufacturing anomalies on the paperwork reviewed.Further, a review into the depuy synthes mitek complaints system revealed no other complaint for this lot of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).Associated medwatch#1221934-2018-50086.
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