An evaluation of the scd 700 was performed for the reported condition of, ¿power button does not work¿.The unit was triaged and the reported issue was not confirmed; however upon triage the unit was found to have a damaged power cord with exposed copper wiring.After a visual inspection, the power cord was observed to be damaged with exposed copper wire.The root cause of the reported symptom was misuse/handling.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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