Per complaint no.(b)(4), complainant reported that during hand tightening with ratchet during implant placement, driver became stuck in implant and implant came out of osteotomy.Contraindications include smoking and the patient was (b)(6) years of age.Follow-up report 3001617766-2018-00045 will be submitted for the potentially malfunctioning hex tool reported in this incident in complaint no.(b)(4).More information on the reason for the malfunction will be available once implant direct receives the returned parts and completes a qa inspection.
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