Information received on 2/28/2018: when the end-user was using the device on the sidewalk in her neighborhood the right front wheel bent and it tipped her sideways to the right.She hit her head and she now has headaches from the fall.The fall aggravated her medical conditions - one of which she said was vertigo and another was the ability to remember words and things.She didn't get medical treatment after the incident.The end-user is also claiming that they received a damaged wheelchair.They mentioned that the wheel seemed bent.Information received on 03/01/2018: the end-user has also stated she hasn't had vertigo for over a year.After the fall she now has vertigo and has started to have headaches.She did not seek any medical treatment and is not taking medication for it.They put the wheels on and it didn't appear to them that the wheel was bent when they put it on.
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