MAUDE Adverse Event Report: C.R. BARD, INC. (COVINGTON) -1018233 BARD® CRITICORE® MONITOR

Model Number 000002N

Device Problems Volume Accuracy Problem (1675); Device Operates Differently Than Expected (2913)

Patient Problems No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)

Event Type  malfunction  

Manufacturer Narrative

The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.

Event Description

It was reported that the device was not reading urine volume accurately.

Manufacturer Narrative

The reported issue of the device was not reading urine volume accurately was unconfirmed.The root cause of the reported issue could not be determined due to the inability to duplicate the customer complaint.The monitor was functioning properly.All of the containers read properly and the volume of the water inside each container was read without issue.The monitor came off burn-in without any issues.The coin cell was replaced due to age.A new battery pack was installed into the monitor.All 3 d-cell batteries were replaced due to low voltage and installed 3 d-cell batteries because the batteries were not returned with the monitor.The monitor was serviced and repaired and was functioning properly.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use state the following: "warning: the criticore®monitor requires special precautions regarding emc and needs to be installed and put into service according to the emc information provided in the tables in section 9, emc compliance.Portable and mobile rf communications equipment may affect the criticore® monitor.The criticore®monitor may be interfered with by other equipment, even if that other equipment complies with cispr emission requirements.Warning: the criticore® monitor should not be used adjacent to or stacked with other equipment and that if adjacent or stacked use is necessary, the criticore® monitor should be observed to verify normal operation in the configuration in which it will be used.Warning: do not immerse or submerge the monitor or turn it upside down when cleaning.Warning: during long-term storage, remove primary batteries.Warning: to avoid the risk of electric shock this equipment must only be connected to a supply mains with protective earth.Caution: do not set alarm limits to extreme values that can render the alarms useless.Caution: use only alkaline d cell batteries.Do not use rechargeable batteries.Do not incinerate batteries.Recycle or dispose of them properly.Contact bard for disposal information.Caution: improper orientation of the batteries within the battery pack can potentially damage the criticore® monitor.Caution: state and federal regulations govern the packaging necessary for return of medical product which may have been contaminated.Refer to local, state and federal regulations when packaging the criticore® monitor for return.Caution: there are no user serviceable components inside the criticore® monitor.The user should not attempt to repair the criticore® monitor.To do so, may void the warranty and could result in erroneous monitor readings.Refer to section 6, maintenance for instructions on how to return the monitor to bard for service and/or calibration.Caution: use of cables or sensors other than those specified for use with the criticore® monitor, except those sold by bard for use as replacement part or repair components, may result in increased emissions or decreased immunity of the criticore® monitor.Caution: the criticore® monitor should be recycled properly per european union directive 2012/19/eu on waste electronic and electrical equipment, july 4, 2012.Do not dispose with ordinary municipal waste.Caution: there are no serviceable components in the criticore® monitor.The user and/or service personnel should not attempt repair of the criticore® monitor.To do so, may void the warranty, and could result in erroneous monitor readings.Note: it is recommended that the monitor receive a maintenance inspection annually, including replacing the lithium coin cell, or more frequently as dictated by hospital protocol.The inspection must be performed at an authorized c.R.Bard, inc.Service facility.To arrange for service from c.R.Bard, inc., call 1-800-526-4455.Note: always perform a functional checkout of the criticore® monitor prior to putting the monitor into service after repair." correction: concomitant medical products.

Event Description

It was reported that the device was not reading urine volume accurately.

• Brand Name: BARD® CRITICORE® MONITOR
• Type of Device: CRITICORE
• Manufacturer (Section D): C.R. BARD, INC. (COVINGTON) -1018233; 8195 industrial blvd; covington GA 30014
• MDR Report Key: 7349208
• MDR Text Key: 102951689
• Report Number: 1018233-2018-00843
• Device Sequence Number: 1
• Product Code: EXS
• UDI-Device Identifier: 00801741080777
• UDI-Public: (01)00801741080777
• Combination Product (y/n): N
• PMA/PMN Number: EXEMPT
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: health professional,other,use
• Type of Report: Initial,Followup
• Report Date: 05/17/2018

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Health Professional
• Device Model Number: 000002N
• Device Catalogue Number: 000002N
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 03/14/2018
• Initial Date Manufacturer Received: 02/27/2018
• Initial Date FDA Received: 03/19/2018
• Supplement Dates Manufacturer Received: 05/14/2018
• Supplement Dates FDA Received: 05/17/2018
• Is This a Reprocessed and Reused Single-Use Device?: No
• Patient Sequence Number: 1