Device available for evaluation, returned to manufacturer on: 03/13/2018.Device evaluation: the cartridge was returned at the manufacturing site for evaluation.Visual inspection at 10x microscope magnification showed residue of viscoelastic solution on the cartridge.Stress marks on cartridge tube and tip were observed, which are typically caused and/or may well appear by the pass of the intraocular lens (iol) through the cartridge.A dent/distortion was observed at the cartridge tip section.No crack defect was observed on the cartridge.The condition of the returned sample was consistent with a product that was handled and prepared for a surgical process.The customer's reported complaint for tip deformed was verified.Manufacturing records review: the manufacturing records for the cartridge were reviewed.The product was manufactured and released according to specification.A search revealed that no additional investigation requests for this order number have been received.Labeling review: the directions for use (dfu) were reviewed.The directions for use (dfu) adequately provides instructions and precautions along with warnings for the proper use and handling of the device.As a result of the investigation, there is no indication of a product quality deficiency and the reported issue could not be verified.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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