Model Number 61000 |
Device Problems
Device Displays Incorrect Message (2591); Connection Problem (2900)
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Patient Problems
Therapeutic Response, Decreased (2271); No Known Impact Or Consequence To Patient (2692)
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Event Date 03/02/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided.
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Event Description
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The customer reported that a thrombotic microangiopathy patient was undergoing a therapeutic plasma exchange (tpe) procedure.During the procedure, they received an ¿aim failure¿ alarm.The operator was unable to resolve the alarm at the time, so he was left with the only option to discontinue the procedure.On the following morning ((b)(6) 2018) the patient was transported by a helicopter to another hospital.It is unknown at this time if the patient required medical intervention.Patient identifier and weight are not available at this time.
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Manufacturer Narrative
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A terumo bct service technician visually inspected the machine at the customer's site and was able to confirmed the reported aim subsystem alarm.Upon inspection, the technician discovered a bad electrical connection in the ebox and performed are alignment.A preventive maintenance (pm) was also performed per manufacturer's specification.The device serial number history report indicates no further related issues have been reported for this device.Investigation is in-process.A follow-up report will be provided.
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Manufacturer Narrative
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This report is being filed to provide additional information.Investigation: one year of service history was reviewed for this device with no issues related to the reported condition identified.Investigation is in process.A follow-up report will be provided.
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Manufacturer Narrative
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This report is being filed to provide additional information.Investigation: during follow-up with the customer, it was confirmed that the patient was transferred to another hospital to have tpe procedures performed there.Further evaluation of this event has determined that the device did not cause or contribute to a death or serious injury, nor is there a likely potential for death or serious injury associated with this event based on additional investigational information.It was confirmed that no medical intervention occured due to device failure as the procedure was never started.During investigation is was determined that the device failed safe with an alarm that would not allow the procedure to occur.Root cause: the root cause of the reported condition was faulty circuit card connections within the e-box.
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Event Description
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Per the customer, the patient is now ok, left the hospital and went back home.Due to eu personal data protection laws, the patient id and weight are not available from the customer.
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Search Alerts/Recalls
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