Investigation results: bd received samples and photos from the customer facility for investigation.The photos were evaluated and the customer¿s indicated failure mode for blood leakage with the incident lot was observed.Additionally, evaluation of the customer samples was performed and blood leakage was observed.A review of the device history record was completed for the incident lot and, based on this review, all product specifications and requirements for lot release were met; there were no related quality non-conformances during manufacturing of the product.Based on evaluation of the customer photos, the customer¿s indicated failure mode for blood leakage with the incident lot was observed.Additionally, evaluation of the customer samples was conducted and blood leakage was not observed.The most likely root cause was poor line clearance by the stopper manufacturer; excess rubber had gone into this stopper leaving it deformed and unable to hold a complete vacuum and or a proper seal against leakage.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.The bd business team regularly reviews the collected data for identification of emerging trends.
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