Model Number NOT APPLICABLE |
Device Problems
Occlusion Within Device (1423); Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
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Patient Problem
Blood Loss (2597)
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Event Date 03/05/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction clot observed.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot f351 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot f351 for the reported issue shows no trends.Trends were reviewed for complaint categories, clot observed and alarm #17: return pressure.No trends were detected for each complaint category.This assessment is based on the information available at the time of the investigation.At the time of this report, the analysis of the customer provided photograph is still in progress, the smartcard has not yet been received.A supplemental report will be filed when the analysis is complete.(b)(4).
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Event Description
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The customer called to report clots observed in the centrifuge bowl and return line during the treatment procedure.The customer received an alarm #17: return pressure alarm at approximately 250 ml of whole blood processed.The customer ran a saline bolus into a bin where clots were observed in the return line.The customer stated there was also clotting in the centrifuge bowl.The customer aborted the procedure and did not return blood to the patient.The customer stated the patient was stable and no clots made it to the patient.The customer has returned a photograph and will be returning the smartcard data for investigation.
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Manufacturer Narrative
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A photographic analysis was conducted for this complaint.The customer indicated that the smart card would not be returned for evaluation; therefore, the alarm #17: return pressure alarm could not be verified.As a result, a root cause for the alarm could not be determined based on the information provided.The customer provided photograph confirms the reported clotting in the centrifuge bowl.There were no photographs provided of the return line; therefore, the reported clotting in the return line could not be confirmed.The root cause for this occurrence could not be determined based on the complaint description and provided photograph.No further action is required at this time.This investigation is now complete.Mc: (b)(4).P.T.04/12/2018.
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Search Alerts/Recalls
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