(b)(4).The complaint 900mr869 temperature probe was not returned to fisher & paykel healthcare in (b)(4) for evaluation.Without the return of the complaint device we are unable to determine the root cause of the problem reported by the customer.However, the reported disconnection was most likely due to the temperature probe not properly being inserted into the inspiratory limb port of the rt265 infant breathing circuit.The user instructions that accompany the 900mr869 temperature probe state: - ensure that connectors are firmly plugged into breathing circuit ports before use.Furthermore, the user instructions that accompany the rt265 infant breathing circuit state: · check all connections are tight before use.· perform a pressure and leak test on the breathing system and check for occlusions before connecting to a patient.· set appropriate ventilator alarms.
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