A customer reported that during a procedure, intelligent phacoemulsification became active and the pre set settings went up to 40.The phacoemulsification handpiece was not phacoing.They attempted to use a second handpiece, the second handpiece did not work as well as expected and the case became difficult.A vitrector and capsular ring was required.The vitrector did not activate the set up screen, they reprimed the handpiece and replaced the cassette.The virector did not cut.Another vitrector was opened and again there was no set up screen, they had to reprime the vitrector again, the vitrector would not cut.The case was completed with a suture.
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