No patient information provided as no patient was involved in this concern.The computer and uninterruptible power supply (ups) were returned to the manufacturer for evaluation.After functional testing, visual/physical examination, and proceduralized testing, no fault was found with the returned computer.The part passed all tests.After functional testing, visual/physical examination, no fault was found with the returned ups.All ac outputs were found to be functional.No problem was found.
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Information was received from a manufacturer representative regarding a navigation system outside of a procedure.It was reported that there was no signal on the staff and surgeon monitors.The representative confirmed that when the system was powered on and off, the camera beeps and has lights, but there was no power to the dis drive or mouse.The panels were removed to confirm the power cable to the computer was properly seated as well as to the uninterruptible power supply (ups).The ports of power were changed on the ups without resolution.There was no patient present when this issue was identified and occurred when replacing the computer.
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