Model Number FUSION |
Device Problem
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/22/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Udi and device manufacture date not available at the time of this report.A medtronic representative went to the site to test the equipment.The rep gathered logs and patient archive.The rep was unable to replicate the reported event.The hardware, software, and instruments passed the system checkout.The system was found to be fully functional.
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Event Description
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A site representative reported via a manufacturer representative that the navigation system unexpectedly exited during the middle of a functional endoscopic sinus surgery (fess) procedure.The system was rebooted and required the surgeon to re-register the patient.There was a reported delay to the procedure of less than 1 hour due to this issue.There was no reported impact to the outcome of the patient.
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Manufacturer Narrative
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Additional information: udi number and device manufacture date have been received and the fields updated with the new information.The software investigation found that the reported event was related to a software issue.This issue was documented in a software anomaly tracking database.
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Manufacturer Narrative
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The power supply for the monitor of the navigation system was returned to the manufacturer for analysis.The power supply was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.The monitor for the navigation system was returned to the manufacturer for analysis.The monitor was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.
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Search Alerts/Recalls
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