An evaluation of the scd 700 was performed for the reported condition of, ¿ the pump has been sent in for going off program¿.The unit was triaged and the reported issue was confirmed and upon triage it was found that the pump had a damaged power cord with exposed copper.The unit was received at fi and the service observation of exposed copper wires could not be confirmed at this time.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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