This follow-up report is being submitted to relay additional information.The customer returned an electric dermatome device for evaluation.The device history record (dhr) noted no related non-conformances, requests for deviation (rfd), change notices (cn) or any other issues with manufacturing.The dhr review found no issues with the device and all verifications, inspections and tests were successfully completed.Zimmer biomet surgical/ medicrea has not previously repaired/evaluated this electric dermatome.Initial qa inspection of the electric dermatome by medicrea revealed that the motor speed was within specification at 5700 rpm.The power switch was damaged.Repair of the electric dermatome was performed by medicrea which included replacement of the ball bearing, spring seal, needle bearing, semi-circle bearings, vespel sleeve bearings, motor, handpiece switch, and divers.Electric dermatome was then tested and functioned properly.It was repaired, inspected and tested.The reported event was non-verifiable since during initial inspection the device functioned as intended and it is unknown if the power switch caused any issues related to the reported issue.The root cause of the device not working after it was powered up could not be determined since it is unknown since the device functioned as intended and it is unknown if the power switch caused any issues related to the reported issue.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Electric dermatome was repaired, tested and returned to the customer.No further conclusions can be drawn from the complaint history review that warrants further action.
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