Analysis confirmed the customer comment that a burnt odor was coming from the power supply and the power supply was therefore replaced.It was verified that there were no burnt caps or odor coming from the micro processing unit.The release lever was missing from the printer drawer and the printer drawer was replaced, the media bay door was missing and it was replaced.The circuit boards and mechanical parts were inspected, the hard drive reconfigured, the software reloaded and updated and the device then passed all final functional and systems tests.If information is provided in the future, a supplemental report will be issued.
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