Model Number S7 |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/23/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.A medtronic representative went to site to test the equipment.Representative reported that the computer of the navigation system was replaced to resolve the issue.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The suspect computer has not been received by the manufacturer for evaluation.
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Event Description
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A site representative reported that while outside of procedure, the computer of the navigation system was not responding during registration.It was reported that the hard drive was 65 percent free.There was no patient present at the time of the issue.
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Manufacturer Narrative
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The computer was returned to the manufacturer for analysis.Analysis found that the computer booted normally and no issues with navigating application.Computer passed all tests.No fault found.
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Search Alerts/Recalls
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