Catalog Number 9735665 |
Device Problems
Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); Communication or Transmission Problem (2896); Human-Device Interface Problem (2949)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/19/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(6).Device manufacturing date is unavailable.A medtronic representative went to site to test the equipment.Representative reported that navigation system was not communicating with imaging system.Network cable was replaced to resolve the issue.A system checkout was performed and the hardware, software, and instruments passed the system checkout.The system was found to be fully functional.The suspect cable has not been received by the manufacturer for evaluation.
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Event Description
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A site representative reported that during spinal fusion procedure, the navigation system became unresponsive when loading exams.It was reported that the navigation system had a communication issue with imaging system due to a bad network cable.Switching the cable resolved the issue.When typing on the touch screen, the system was not recognizing the touch.Rebooting the issue resolved the issue.The procedure was completed with the use of navigation.There was no delay to procedure.No known impact on patient outcome.
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Manufacturer Narrative
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Correction: common device name, part number, and unique device identification (udi) updated to proper value.Additional information: device manufacture date provided.
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Manufacturer Narrative
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A software analysis was initiated to determine the probable cause of the issue through known anomaly determination.Analysis found that the reported event was related to a software issue.This issue was documented in a medtronic navigation software anomaly tracking database.
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Manufacturer Narrative
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The fda codes were updated to reflect the current coding guidelines.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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