As stated by the customer: "err safety-s" occurred, while the second pump of twin pump was switched on.Switched off this pump, and turned the pump head manually.Then turned on this pump, same error.Error occurred on startup of device.No patient involvement.(b)(4).
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Maquet medical systems, usa (importer) submits this report on behalf of the legal manufacturer of the device maquet cardiopulmonary (b)(4).A follow-up medwatch will be submitted when additional information becomes available.Reference exemption#: (b)(4).Importer: (b)(4).Contact person: (b)(6).As stated by the field service technician the device has been investigated and it has been found a broken safety system board (material#: 70100.7756, serial number: (b)(4).The safety system board has been replaced.After replacement of the board the error did not reoccur, the pump is working properly.The broken safety system board was returned for further investigation at maquet laboratory(life cycle engineering: (b)(6).According to investigation report, signed on 2018-08-02 by (b)(6), the failure "err.Safety-s" could be reproduced.Thus the failure could be confirmed.Most probable root cause could be determined as a defective circuit board.Since the reported failure did not contribute to a death or serious injury no corrective action is needed.In addition at this time it cannot be concluded that this is a systemic error.No corrective action is needed.The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.Due to this no further investigation initiations will be completed at this time.
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